Privacy Policy for Orange

Effective Date: 01-04-2024

Orange O Tec Pvt. Ltd. (“we”, “our”, or “us”) is committed to protecting the privacy of users (“you” or “your”) who use our Textile Manufacturing App (the “App”). This privacy policy outlines how we collect, use, and disclose your information when you use our app. It adheres to Indian laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, under the IT Act, 2000, and ensures compliance with iOS, Android, and Meta (Facebook) policies.

1. Information We Collect:

We collect the following types of information:

a. Personal Information

We may collect personal information you voluntarily provide through the app, such as:

• Name
• Email address
• Phone number
• Address
• Payment information

b. Device Information

We collect device-related information such as:

Device type and operating system (iOS/Android)

• IP address
• App usage statistics
• Browser type and version
• Unique device identifiers

c. Location Data

If you enable location services, we may collect precise geolocation data for better service delivery, subject to your device settings.

d. Transaction Information

We collect details related to your transactions through the app, including product purchases, payment methods, and delivery information.

2. How We Use Your Information

We use your information for the following purposes:

• To provide, operate, and maintain the app.
• To process transactions and provide services related to textile manufacturing.
• To communicate with you regarding app updates, support, and promotional materials (only with your consent).
• To improve the app experience by analyzing user behavior and preferences.
• To comply with legal obligations under Indian law.

3. Data Sharing and Disclosure

We may share your personal data with third parties under these circumstances:

Service Providers: We may share data with third-party vendors, such as payment processors or logistics providers, who help deliver our services.

Legal Compliance: We may disclose information if required by law, regulation, or court order, especially to comply with Indian legal obligations.

Business Transfers: If our company undergoes a merger, acquisition, or sale, your information may be transferred as part of the transaction.

Meta Integration: If you use features that involve Meta (Facebook, Instagram), we may share your data with Meta in accordance with their policies.

4. Security of Your Information

We implement reasonable and appropriate security practices to safeguard your personal information, including encryption, access control, and secure storage. Our practices comply with Indian security regulations, specifically the IT Act, 2000.

5. Third-Party Links

Our app may contain links to third-party websites, including Meta’s platforms. We are not responsible for the privacy practices or content of these external sites.

6. User Consent

By using our app, you consent to the collection, use, and sharing of your information as described in this privacy policy. For users based in India, we comply with the IT Act, 2000 and relevant rules.

7. Your Rights

In accordance with Indian laws and applicable global standards (iOS/Meta):

• Access: You can request access to the personal data we hold about you.
• Correction: You can request corrections to any inaccuracies in your personal data.
• Deletion: You can request the deletion of your data, subject to certain exceptions prescribed by law.
• Withdrawal of Consent: You can withdraw consent for the collection of certain data at any time by changing the app settings or contacting us.

8. Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Children’s Privacy

Our app is not intended for users under the age of 18, and we do not knowingly collect data from minors without parental consent in compliance with Indian child protection laws.

10. Changes to the Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted in the app, and significant changes will be communicated to you through email or app notifications.

11. Contact Us

If you have any questions regarding this privacy policy or the data we collect, you can contact us at:

Email: info@orangeotec.com

Address: Orange O Tec Pvt. Ltd., Shed No. A2/7111, Road No.71 Gate No.: 01, G.I.D.C Sachin, Surat -394230, (Guj.) India